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Job Description:
The Elevator Pitch: Why will you enjoy this new opportunity?
Broadcom is seeking a principal Services & Lifecycle Support Engineer to develop our next generation of modern private cloud service and support offerings for our most strategic customers. If you enjoy building technology-centric offers and delivery assets to drive high impact, high consistency consulting and lifecycle support to customers adopting private cloud and modern applications infrastructure, read on.
VMware Cloud Foundation (VCF) is the world’s leading modern private cloud infrastructure platform, providing a secure and resilient solution to developers and IT organizations globally. Our VCF Services and Lifecycle Support Engineering organization is charged with building and scaling a focused portfolio of cloud and modern applications consulting services in addition to Technical Adoption Manager lifecycle support.
You will be joining a group of driven, customer-obsessed technologists helping customers realize the full potential of VCF with VMware Validated Solutions and VMware Validated Designs.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
As a Services & Lifecycle Support Engineer, you will gather regional market requirements, develop technical solutions, and enable the ultimate success of our practitioners and Expert Advantage Partners worldwide. Your success will be measured through the lens of impact on customer value realization and consumption growth resulting from launching and scaling execution of high quality offers and engagement delivery materials for your assigned area. You will:
Identify and quantify opportunities to drive core consumption growth
Develop and execute a technology services and lifecycle support roadmap for offerings and programs to accelerate customer consumption, adoption, and value realization
Continuously measure and improve performance and customer consumption impact of technical assets for central and regional services and lifecycle support delivery teams
You will execute this role with a high degree of focus on technical innovation and accountability to the success of Broadcom’s VCF Division objectives.
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
You will require a strong mix of business and technical acumen in this role, operating with a cross-functional mindset that considers both Division and regional objectives in driving growth. Experience with consumption-oriented software businesses and applications development may be helpful. Critical thinking and problem solving skills will be applied throughout the service and lifecycle support development process and program execution phases of your work.
You will be directly accountable for producing high quality VMware Cloud Foundation modern private cloud and application infrastructure services and lifecycle support offerings and assets, which may include standardized scoping, resourcing, proposal and engagement delivery materials, technical enablement resources, and best practice documentation. In addition, you will partner closely with product and services engineering and solution architecture as well as product and services marketing, program management, delivery leadership and practitioners to achieve expected impacts for our customers and our business.
What is the leadership like for this role? What is the structure and culture of the team like?
At Broadcom, we operate with a strong focus on technology innovation and accountability to our shareholders and each other. We value and reward exceptional growth and operate with a lean approach of continuous improvement in our performance. Broadcom also values in-person collaboration to unlock the full potential of our teams in offices around the world.
The manager for this position has over 25 years of technical and commercial leadership experience building innovative high tech and clean-tech businesses across software, hardware, and services. He is seeking strong analytical, problem solving, and collaboration skills from a self-starter with an ownership mindset who enjoys operating in a fast-paced, technology-led growth environment.
Requirements: Bachelor's degree and 12+ years of related experience or Masters degree and 10+ years of experience preferred, or equivalent experience.
Additional Job Description:
Compensation and Benefits
The annual base salary range for this position is$103,000 - $182,000
This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.
Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
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