Field Application Engineer SONY Kumamoto

Introduction to the job

Application engineer supports customer HVM production and help performance improvement via application products/knowledge

Role and responsibilities

High Volume Manufacturing: sustain install base machine for on product escalations, maximize wafer output

• Able to understand customer needs, align clear problem description with customer, on product trouble shooting under time pressure condition
• Take ownership and initiative, required prompt response
• lead escalation and communication with ASML experts (ABS, DE, GSC) internally, and act as customer interface
• collaborate across departments for smooth trouble shorting
• stakeholder management for technical topics
• problem solving mindset
• support DUV, YS, VCP

Education and experience

• More than 2 yrs experience in semiconductor industry

Skills

Flexibility and quick response is required for HVM maturation. You should be aware of cost of ownership, and maximize value of ASML product.

• Describe clear problem description including customer use case
• Able to create user friendly technical document using common words (not ASML specific term)
• Trouble shooting skill, data analysis skill, excel, power point
• Basic project management skill
• English requirements: TOEIC 600 +, daily conversation level
• English presentation, communication skill to lead technical conversation internally, and externally
• Japanese skill JLPT N2, daily conversation level
• lead technical conversation by Japanese in customer meeting

Optional

• Programing (MATLAB)

Other information

This position is based in Kumamoto. Onsite support is required and need clean room work some times. You need to support/visit 4 SONY sites (Yamagata, Nagasaki, Kumamoto, Oita)

■労働条件
・雇用形態：正社員（試用期間3か月）

・給与
想定年収:5,080,125～6,773,500 
想定月給:368,125～490,833
※上記は基本級＋賞与の金額。別途残業手当、シフト手当を支給（シフト勤務の場合）
※給与改定、賞与：有（年1回 3月）

・就業場所

熊本
業務上の必要により以下に入社後就業場所の変更を行うことがあります。
三重、広島、岩手、長崎、大分、北海道

・勤務時間

所定労働時間は7時間30分（休憩1時間)とし、区分に応じて以下の３通りが選択可能です。
8:30〜17:00、9:00〜17:30、9:30〜18:00

・所定時間外労働：有

・社会保険
健康保険、厚生年金、労災保険、雇用保険

・受動喫煙防止措置の状況：屋内禁煙

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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